Professional Development

Level Up with In-Person Professional Development Classes.

Whether you are looking for continuing education credits or professional development to help you down the path of your career, NIIA has the offerings for you.


Pre-Licensing

Designation Programs

Live Webinars

Marketing Webinars

Big “I” Cram Session

Whether you are cramming to meet your license renewal date or you would like to take a class on many insurance topics, check out the Big “I” offerings. More info to come soon.

Live Seminars

Live & In-Person Classes are back! ELC Professional Development Series 2026 Coming Soon.

Virtual University

Big “I” education resources provide training options, online learning, webinars and reference materials to help ensure every independent agency can stay on top of what is need to know. 

Ask an Expert

When you’ve done the research and still can’t find the answer, our volunteer coverage, agency management and experts are here to help.

Learn more About ELC Professional Development!

Pre-licensing

ExamFX

Welcome to your Partner Portal for NIIA Members. Learn more about the products and study tools available for you to purchase at up to 45% OFF retail prices. Your success starts here.

Kaplan

Kaplan helps busy professionals obtain in-demand certifications and designations that enable them to advance and succeed in their careers. Through live and online instruction, we help our customers gain an edge in the following areas of study:

Designation Programs


CISR

The Certified Insurance Service Representative (CISR) designation empowers outstanding individuals to provide exceptional account management and customer service.

Today’s organizations live and die by their customer service-so be great at what you do! If you are thinking about expanding your skills, only one program should be on your radar-CISR.

Why? CISR courses are known for preparing front-line professionals to analyze risk, policies, forms, and claims data and communicate that understanding clearly to their clients, carriers and colleagues. There are no prerequisites for taking courses or enrolling in a the CISR program. But if you:

  • are an employee of an agency, insurance company, or insurance-related business,
  • are an agent, account manager or executive, customer service representative, agency or company manager, or
  • are a new representative or agent

You will benefit from attending CISR courses, which set the standard for training in technical expertise, productivity, responsibilities and client relationships.

Earning the CISR designation is tangible proof of your commitment to a superior level of customer serve-for your clients, as well as your organization.

CIC

Sharpen your edge & stand out from the crowd. Certified Insurance Counselors (CIC) are recognized for their expertise & commitment to the industry.

Complete any 2019 CIC course in only 16 hours. Achieve your professional goals, complete updates faster, and earn your designation in less time.

The CIC program is continuously reviewed, updated, and expanded to fit your professional needs. The enhanced 2019 curriculum examines topics important to your success, including insurance exposuresm exclusions, and coverages.

Earn your CIC designation to show your commitment to your clients, your organization, and your career.

Rubles

James K. Ruble Seminars are respected throughout the industry as cutting-edge & market-focused-offering a variety of specialty, advanced & high-interest topics.

As dues-paid designee, you expect superior content for your updates-and all of James K. ruble content is superior! If you are looking to drill down into a specific topic, you will get the answers to all your tough questions. If you are a generalist, the seminars also cover a mix a mix of session subject on advanced coverages that are current and on trend.

MEGA Seminars have it all! They offers the best in Property and Casualty-Personal and Commercial, Life & Health, Risk Management, and Ethics. Ruble MEGA Seminars let you shape your own educational experience by giving you selection of concurrent sessions from which to choose topics that fit your interests.

  • Need specifics? Faculty describe real-world situations they’ve encountered with their own clients and explain complex exposures and coverages step-by-step.
  • Want substance? Ruble Seminars are designed to give you access to the most topical and in-depth subjects available
  • Do you need to up your profile and resources? these seminars provide networking forums for an exchange of ideas between peers and industry.

Dynamics

The Dynamics Series is renowned with agencies, companies & carriers for its career-elevating sales techniques, sales management strategies & motivational power.

Learn to work smart and close more accounts with Dynamics! The acclaimed Dynamics Series is notable for being one-of-a-kind in the insurance and risk management industry.

Designed and taught by leading, insurance sales professionals who are active in the industry—the series takes the sales process, sales management, and agency/company relations to a new level.

While many generic sales programs are available, Dynamics remains the only “insurance specific” sales training in the industry. The Dynamics Series is for you if you are:

  • a new Producer just beginning your sales career who wants to learn the traits of top sales performers,
  • a seasoned Producer who wants to recharge and reaffirm skills and up your game,
  • an insurance professional, claims or service representative,
  • a broker, account manager, account executive, or
  • an agency manager or owner.

CPRM

Top agents, brokers and insurance companies working with high net worth clients recognize the Certified Personal Risk Manager Program (CPRM) as the leading designation for professionals providing insurance & risk management services to this clientele.

The high net worth niche is lucrative and growing. Develop the skills you need to keep up with the world’s movers and shakers in this fascinating area of insurance and risk management. How? With CPRM!

What makes the CPRM Program so unique? The National Alliance developed this program in concert with the Council for Insuring Private Clients (CIPC), resulting in a powerful curriculum that furnishes just the right combination of risk management, technical information, and account development.

The CPRM Program will help you flourish in this extraordinary market segment. The courses are specifically intended for agency and company personnel who want to work in high net worth, personal lines risk management. Whether you are beginning your career, or you are a seasoned professional seeking a significant change, this program is designed for you. If you:

  • are an agency owner, account manager or executive, producer, licensed agent, broker, or adjuster,
  • are a risk manager, underwriter, financial or insurance professional,
  • have at least two or more years of full-time experience in the personal insurance industry, or in personal risk management,
  • have—at a minimum—a full understanding of standard personal lines insurance exposures and coverages,

You can begin to transform your career with CPRM. This first-of-its-kind high-level program is supported by top carriers from across the nation.

Set your sights high—earning the CPRM designation signifies that you can identify the particular exposures and meet the unique needs of your affluent and high net worth clientele. For more information click here.

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