Melissa Reed is our Director of Agency E&O Program Management and has over 20 years of insurance experience. Her focus for the past nine years has been on Agents E&O
Programs with prior experience in Personal lines, Commercial Lines and Life & Health.

Melissa's insurance background crosses all lines, getting her start with a direct writer. She has MGA experience where she learned insurance accounting and was the branch
office manager for a large bank-owned agency where she engaged in all aspects of a personal, commercial and employee benefit agency. She worked several years for the Texas association with the responsibility for leading the Agency E&O team in developing renewal retention strategies and seeking new business opportunities.

On a personal note, Melissa and her husband have two sons which makes for a busy household! They love watching their youngest son on the baseball field. Their
oldest is an avid orchestra and piano player, and their smiles could not get any bigger when he performs. Melissa and her family enjoy travels in their RV to new places.